If you’ve just updated your Family Tree Maker software to a newer version, like Family Tree Maker 2019, you might struggle to open earlier FTM files. Similarly, moving your FTM file to a different location can cause compatibility issues. Converting the FTM file is necessary so you can easily access your genealogical data without any error. In this tutorial, we will guide you through the process of successfully converting an FTM file and resolving any problems you may have.
Converting an FTM File from an Older to a Newer Version
Family Tree Maker has been updated many times, and older files do not always open in the current version. If you are experiencing difficulty opening an older FTM file, use the following steps to resolve the problem:
1. Check Your External Hard Drive:-
If your FTM data is saved on an external hard drive, make sure it is well connected and working. Here’s how you can do it:
- Press the Windows key + R simultaneously to launch the Run dialog box.
- Type C: and press Enter to launch the C drive.
- Verify if your external hard drive is included. If not, disconnect and reconnect it.
- If the drive is identified, find your FTM file and attempt to open it in Family Tree Maker.
2. Check the Family Tree Maker Default Location:-
In case your files have been relocated, the program will not be able to find them. To check the default file location:
- Launch Family Tree Maker.
- Go to Tools and click on Options.
- Make sure the file path is the same as the original location of your FTM file.
- If the path is in error, go to the folder containing your FTM files by hand.
3. Look for Read-Only Mode:-
Occasionally, file properties get altered so FTM cannot convert the file. To look for and change this setting:
- Go to the Documents folder on your computer.
- Find the Family Tree Maker folder.
- Right-click the folder and choose Properties.
- On the General tab, find the Attributes section.
- If the Read-only box is marked, remove the check mark and click Apply.
- Try reopening the file using Family Tree Maker.
Conclusion
It might be confusing to convert an FTM file, but using these steps you can easily open your previous files without any difficulty. Verifying your external drive, ensuring that the file is in the proper location, and modifying file settings can resolve the majority of issues. Updating your software and maintaining regular backups can also avoid such problems in the future.
We hope these instructions assist you in opening your old Family Tree Maker files successfully. Nevertheless, if you are still having issues, you can contact FTM Software Support at US +1 214-519-8233, UK +44 208 133 9084 Our specialists are willing and available to help you, and you may use the 24/7 Live Chat Support as well for instant assistance.