Family Tree Maker 2019 is a complete package for keeping track of your genealogy and organizing it as well. The software allows users to document genealogy, attach media files, and create detailed family trees. Like all software, it’s not immune to some occasional issues like missing media and corrupted files. These problems may disrupt your genealogy research and cause unnecessary stress. Therefore, with the proper tools and approach, you are guaranteed to have your data preserved and intact.
Steps to Resolve Missing Media and Corrupt Files in FTM 2019
Here are the steps to resolve missing media and corrupt files in FTM 2019:-
1. Detecting Missing Media and Damaged Files:- Missing media normally comes in the form of a family tree containing links to pictures, documents, and any other kind of file related to your ancestry that do not lead anywhere. Corrupted files can make parts of your family tree unable to load correctly, cause unexplained software crashes, or inhibit your ability to save updates.
2. Some Causes of Missing or Corrupted Files:- Knowledge of the causes will also help prevent these:
- Data Transfer Problems: At times, the media files may get lost when the data transfer or import is only partial.
- Storage Problems: When transferring, renaming, or deleting media folders from outside FTM, file paths could be broken.
- Software Bugs: These can result from compatibility issues and bugs in FTM 2019 which causes file corruption.
- External Factors: Damaging files may sometimes result from hardware failure, system crashes, or power shutoff before closure.
Fix Missing Media
If missing media is detected, follow the following steps:
- Check File Locations: Ensure the media files are still stored in their original locations and haven’t been moved or deleted.
- Re-Import Media Files: Re-import files from backups or their original source if they went missing during transfers.
- Update File Paths: Utilize the media management tool in FTM to update the paths for media files that were moved.
- Fix Links: FTM has an inbuilt link repair tool, which will mend broken links between media files and your family tree.
Fixing Damaged Files
For damaged files, follow these steps:
- Check File Integrity: Use the file verification tools in FTM to identify the corrupted files and ensure the general health of your data.
- Restore from Backup: If the files cannot be repaired, restore a recent backup of your family tree.
- Use Recovery Tools: Use third-party recovery software to recover data from corrupted files if needed.
Preventing Future Issues
To avoid having missing media or corrupted files in the future, implement these best practices:
- Regular Backups: Schedule regular backups of your family tree and associated media files. Store backups in multiple locations, such as external drives or cloud storage.
- Organized Storage: Keep media files well-organized in a central location to maintain file path consistency.
- Update Software: Regularly update FTM to ensure you’re using the latest patches and features, which often address known bugs.
- Data Integrity Checks:- Integrity check of data periodically to detect errors and rectify them in due time.
Conclusion
Family Tree Maker 2019 is a very useful software to track and preserve your family history, but sometimes it faces some file corruption or loss of media. Such problems can be sorted out effectively by proper care and preventive measures if you follow the guidelines provided in this guide.
People Also May Ask!
Check the file locations, and re-import media if required. Use the media management tool in FTM to update file paths for files relocated.
Back up your data periodically, update your software to the latest version, and organize media files for consistent file paths.
You can use third-party recovery tools to try to recover data. However, the chances of success depend on the level of damage.
Contact Family Tree Maker support for expert help. They can walk you through more advanced troubleshooting steps.
If any issue occurs, feel free to contact Family Tree Maker software or call our toll-free number at (USA) +1 214-519-8233, UK +44 208 133 9084. With proper care and maintenance, you can enjoy a hassle-free and enjoyable genealogy research experience.
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